In‑the‑moment counseling
Real-time, confidential support for stress, anxiety, depression, and more, whenever life feels overwhelming.
Master's-level counselors · 24/7
100% Mental health, for individuals, families & organizations
Mental health care you will actually use.
Confidential access to counselors, therapists, psychologists, and psychiatrists, along with everyday mental wellness tools. The platform is available in English and Spanish and mental health professionals can provide confidential support in many additional languages.
- HIPAA compliant
- Licensed mental health professionals
- 24/7 In-the-Moment Care
- Multilingual counselors
Built for
- Individuals & families
- Employers
- Universities
- Associations
- Member communities
- Public sector
Total mental health care
From a hard moment
From a hard moment
to long-term support.
i'mWELL brings together trusted, licensed care partners to cover the full range of mental health needs. People start where they are and move up only if they need more.
Right nowOngoing
Short-term therapy
Scheduled, solution-focused sessions to build resilience and work through life's challenges.
Licensed therapists & psychologists
Long-term therapy
Deeper, ongoing work with a psychologist for lasting insight into psychological health, at a discounted rate.
Licensed psychologists
Psychiatry & medication management
Long-term support with a psychiatrist when medication is part of a holistic plan, at a discounted rate.
Board-certified psychiatrists
Real people, real care
Mental health professionals. Human conversations.
Every conversation is with a mental health professional, by video, phone, or chat. It's confidential and compassionate, and it happens from the comfort of home.
Mental health counselors
Licensed therapists
Licensed psychologists
Board-certified psychiatrists
HIPAA compliantSecure & confidential
Mental wellness tools
Support between sessions,
Support between sessions,
and before the first one.
A complete self-care toolkit lets members track, reflect, and grow at their own pace while giving their care team more meaningful conversations.
Evidence-based assessments
Validated screenings track symptoms over time so care can be tailored to each person.
Mood tracking & personal analytics
Members log their feelings throughout the day to see patterns, progress, and early warning signs over time.
Personal journal
A private space to reflect in their own words, spoken or written.
CBT-based inquiries
Short exercises that help members notice unhelpful thoughts and replace them with more balanced, realistic ones.
Safety plans
A personal, step-by-step plan for when someone feels unsafe or overwhelmed.
Voice & daily affirmations
Members can record positive statements in their own voice or have a loved one's positive recording stored. They can revisit daily affirmations to build confidence and resilience.
Shareable, only if they choose
Members decide what to share with their support system, and when. They're always in control of their own information.
Private by default
Member-controlled
How to get started
On your own,
On your own,
or through your organization.
The same mental health care is available to you directly, or as a program your employer, school, or association provides.
For individuals & families
Start getting support today.
- Create your accountSign up online in a few minutes.
- Choose a planPick the level of support that fits you and your family.
- Talk now or book a sessionReach In-the-Moment Care 24/7, or schedule therapy.
For organizations
A complete program, without building one.
- Scope the program togetherWe walk through your population, goals, and privacy requirements.
- Your people reach careIn-the-Moment Care and the app 24/7, or scheduled therapy, in many languages.
- Leaders see what's workingEngagement reported at the group level, never enough to identify a person.
Why it matters
Easy to start on your own.
Easy to start on your own.
Measurable for organizations.
For employers and organizations
75%
of employees report high levels of work-related stress.
Mental Health America, 202443%
have access to employer-provided mental health coverage.
APA, 2023150–400%
reported ROI on investing in mental health.
Deloitte
One place to start, on a good day or a hard one.
Check in, talk to someone, or book a session without having to explain yourself to a directory.
- Connect with a counselor in minutes, not weeks
- Private journals and check-ins that stay with you
- Counselors who speak English, Spanish, French, Mandarin, Cantonese, and more
Evidence you can take into a committee meeting.
See how people engage with support, where need is growing, and what to invest in next. All reporting is aggregate by design.
- Participation and utilization by service
- Group-level trends over time
- Reporting without individual records
Privacy posture
Trust is the product.
HIPAA compliant, secure, and confidential. In mental health, people only reach out when they're sure it stays private.
01 / CONFIDENTIAL
Private by design
Sessions, journals, and check-ins belong to the member. They decide what, if anything, to share.
02 / REPORTING
Aggregate by default
When an organization provides i'mWELL, its reporting is group-level only. Staff never see who used care or why.
03 / GOVERNANCE
Reviewed with organizations
Before an organization launches, we walk its privacy, legal, and HR or student-affairs stakeholders through data handling, and we document what was agreed.
HIPAA compliant
Licensed professionals
Secure & confidential
Looking for whole health support?
i'mWELL is 100% mental health. To explore our complete whole health offering, visit iwilltilimwell.com.
FAQ
Questions, answered.
Whether you're signing up for yourself or for your organization, our team is happy to help.
Talk to our teamCan I sign up on my own?
Yes. Individuals and families can create an account and choose a plan online, with no employer or school needed. Get started or view pricing.
What's included in i'mWELL?
It covers the full range of mental health care: in-the-moment counseling, short-term therapy, long-term therapy with a psychologist, and psychiatry with medication management. It also includes self-care tools such as assessments, mood tracking, journaling, CBT exercises, safety plans, and affirmations. Organizations confirm their program's exact scope with us during a demo.
Who provides the care?
i'mWELL brings together services from trusted, licensed care partners, so each part of your care is delivered by specialists in that area. Our team can walk you through how it works for you or your organization.
Who are the clinicians?
Care is delivered through i'mWELL's licensed care partners, including mental health counselors, licensed therapists, licensed psychologists, and board-certified, licensed psychiatrists. Counselors speak English, Spanish, French, Mandarin, and Cantonese, and 150+ other languages are available by appointment. The app is available in English and Spanish.
How quickly can someone talk to a person?
In-the-Moment Care and the app are available 24/7 for immediate support. Therapy and psychiatry are scheduled appointments.
If my employer or school provides i'mWELL, can they see that I used it?
No. Organization reporting is aggregate by default. Your sessions, journals, and check-ins stay between you and your care team.
Does i'mWELL include medical care?
No. i'mWELL is 100% mental health. For full medical support, see our whole health offering at iwilltilimwell.com.
Someone to talk to, when you need it.
Get started on your own today, or book a 30-minute walkthrough of the full program for your organization.